Product Return Policy for Captain Awesome Books
What is captainawesome.childrens-library.com Return Policy?
You may return most products purchased. Most items may be returned with 1 month of receiving the item. However we aren't the main seller and you must contact and/or refer to an original sellers terms for returns individually.
How soon will I receive a refund on a returned item?
Refunds are commonly made to the main card and can take up to 1 month to credit back. However, some resellers may have different policies regarding refunds, such as only giving store credit or gift cards. Please refer to the initial sellers refund policy.
Alternative party Seller Returns Policies
Although many sellers have a returns policy corresponding to our own, some seller returns policies can differ. Each seller's return policy is available on the seller's web site. Shipping and handling charges for returning items shipped from a seller are borne via the buyer.
Items worth over need to be returned to the seller using a trackable shipping service. In case the order is valued at 0 or more, insure the shipment for the value of the item and ship your return with a signature shipping service. For items below , we suggest USPS delivery confirmation service.
Note: Should a package doesn't arrive and you do not use a trackable method to return or you refuse the shipment as a method of return, you might not be eligible for a refund.
Items with FREE Return Shipping
The below items usually include a free return shipping method.
- Baby Items
- Watches (except those sold in Sports & Outdoors)
Bulky Items Delivered by Specialty Carriers
In order to return a heavy or bulky item that has been delivered by way of specialty carrier (e.g., CEVA, ABF, Pilot), proceed to the Online Returns Center. The Returns Center will guide you throughout the returns process and may require you to contact our specialized support service team, which will schedule the pickup of your item.
Note: Please do not refuse the delivery of the item. To assure the return and refund are processed correctly.
As soon as you request a UPS pickup, UPS will send a driver to your address with your shipping label within 1-5 business days. Make sure you've described the defect, damage, or error highlight that inside the returned package. If the original packaging still is available, return an item in this particular packaging. To help avoid complications with the pickup, remove any used shipping labels that are still on the box.
- For details about UPS pickups, visit UPS.com.
- The expense of return shipping might be deducted out of your refund.
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